Wiser Wealth Maintains a BBB rating of A+

Wiser Wealth has been a member of the Metro Atlanta Better Business Beru (BBB) for several years. The BBB is an organization that tracks the “trust” of a company. 

“BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.”

BBB assigns ratings by evaluating businesses in the following categories:

• BBB experience with the industry in which the business operates
• The business’ length of time in operation
• Whether BBB has information that the business does not have required competency license
• Any known government actions against the business that are related to marketplace activities
• Any advertising issues found by BBB
• The number of complaints received by BBB from the business’ customers
• The number of complaints received by BBB from the business’ customers that are of a serious nature
• Whether the business has responded to complaints received by BBB
• Whether complaints have been resolved in a timely manner or the business has demonstrated it made a good faith effort to resolve them
• Business’ overall complaint history with BBB
• Whether the business has failed to resolve the underlying cause(s) of a pattern of complaints
• Whether the business has honored any commitments to BBB to arbitrate or mediate disputes and comply with arbitrator decisions and mediated settlements
• Whether BBB has sufficient background information and clear understanding of business
• Whether the business is a BBB Accredited Business
• Whether BBB Accreditation was revoked because the business failed to comply with agreed BBB standards

Ratings are determined by a proprietary formula that represents BBB’s opinion as to (1) the importance of each category, and (2) the appropriate score given to the business for each category.